The work behind every trip — from understanding your needs to final settlement. This is the part we are proudest of, and where we genuinely differ.
Get a quote by emailAnyone can dispatch a car. What clients actually buy is the certainty that every trip is understood, arranged, watched and settled correctly — by one team that owns it end to end.
It starts before the quote — we plan vehicle, route and pricing logic around your real needs, not one price list for everyone. Then, on every booking:
A request is rarely as simple as it looks. We confirm flight numbers (re-checked for cancellations and delays), vehicle class, headcount and luggage, exact pick-up and drop-off points and any special needs such as name-board wording. For a conference this can mean dozens of airport runs — we verify every flight, merge trips where sensible, adjust vehicle types, re-time unrealistic pick-ups and call riders when a location is ambiguous. Getting the brief right is most of the job.
Assigned deliberately, not randomly: whether the rider is a foreign guest and the driver has hosted them before, whether the vehicle meets the client’s standard and is new enough, whether they prefer a driver they know, and the details that matter — name board, water, snacks, even flowers we source on request. For long-term clients we already know their habits, so they never repeat them. The plan then goes to both the rider and whoever booked it, through their preferred channel — system, WeChat, email or SMS.
We stay on call for the whole journey and react the moment something changes — a breakdown or accident, a backup vehicle, more passengers or luggage than expected (we send a luggage car and move people first). Bilingual coordinators are always reachable, so guests at home or abroad never feel like no one is answering.
We provide a detailed statement based on what actually happened — times used, places visited, tolls and parking, excess kilometres and extras. Once you confirm it, we split or consolidate the billing to your needs and notify finance to issue the correct VAT invoice. Only here does the job end.
Operations is the most demanding part of corporate car service, and the part most competitors outsource or hand to software. It is exactly where we invest: one accountable team, nationwide, end to end.
One team operates, dispatches and follows up every trip across China.
Compliant agreements, VAT invoices and billing split by cost centre.
Multi-vehicle fleets for events; chauffeurs experienced with foreign guests.
Nationwide procurement for sensible, stable rates.
Please email info@inkeygo.com with your requirement and contact, we'll propose a plan and rates — long-term agreement or per-trip.
No. You deal with one team; we handle vehicles, drivers, dispatch and on-the-road problem-solving.
Live, bilingual coordinators react immediately — backup vehicles, luggage runs, timing changes — so the plan holds.
A detailed statement of what actually happened — times, places, tolls and parking, excess kilometres and extras — then billing split or consolidated to your needs, with a compliant VAT invoice.
Have a question, a requirement, or just want to connect? Email us — even a short note with your contact details is enough, and we'll take it from there. Long-term agreements and per-trip bookings both welcome.
Email: info@inkeygo.com · We reply any time, in Chinese or English.