The thirty minutes between a guest’s boarding gate and the hotel car set the tone for the whole visit. For international guests, the difference is not the car — it is the process design.
Three details that make the booking
- Flight number and landing time — we track flights actively and the driver waits to the actual arrival, with no waiting limit.
- Passenger name and title — the driver meets inside the arrivals hall with a name board, so the guest is found before they step outside.
- Special needs: child seat, luggage volume, wheelchair help, delegation list.
Language and support
- 7×24 bilingual human customer service — one channel before, during and after every trip.
- Drivers experienced with international guests, familiar with immigration flows and terminal layouts.
- A trusted supplier to multiple leading global OTA platforms; international hosting is our everyday scene.
Four things to arrange for the guest in advance
- Arrival card and visa checklist, sent with the booking confirmation.
- Payments: mobile payment in China can still be awkward with foreign cards — for important itineraries, keep the car on call end to end and minimise street-hailing moments.
- Connectivity: remind guests to sort a SIM or roaming before departure.
- Jet lag and red-eyes: late-night arrivals always get in-terminal meet-and-greet; the driver stays until the guest is picked up.
The report at the end
An English trip report closes the loop: flight, times, vehicle, driver and cost per leg — ready for overseas head-office reimbursement without translation.
Airport to venue to factory visit — one booking covers the chain; multi-leg, multi-city trips are arranged in one order across 60+ cities including Hong Kong, Macao and Taiwan.
